Reliability at Scale
Tens of millions of envelopes produced yearly to spec. Deadlines that cannot slip. Deep vendor bench for teams whose fulfillment operation cannot afford a miss.
The operational supply backbone for healthcare fulfillment teams.
HIPAA-compliant print and mail for healthcare, from envelope supply to full-service fulfillment.
Tens of millions of envelopes yearly. Compliance mailings that cannot go wrong. Overflow capacity when peak hits. Strategic partnership when stakes are high. Flexibility for the asks nobody could plan for.
Envelope supply behind millions of member communications each year, through the country's leading healthcare BPO partners. Tens of millions produced yearly.
Flexibility Under Pressure
Healthcare fulfillment rarely runs the same order twice. Flexibility isn't an exception to what we do. It is what we do.
Executive-Led Partnership
You get direct executive access when it matters, not a call center. CEO Gabriela Thierer takes every inquiry personally. 38 years of family accountability behind every operational decision.
Tier 1: Operational Supply
Envelopes, paper, and stock at enterprise scale.
- Envelopes (custom, security, window), produced to your spec at enterprise scale
- Copy paper
- Perforated stock
- Packing slips
Tier 2: Full-Service Fulfillment
HIPAA-compliant member communications, fully managed.
- HIPAA-compliant member mailings
- Welcome kits + ID-card carriers
- EOBs + patient communications
- Kitting services
- BAA-ready, chain-of-custody documented
Spans Tier 1 + Tier 2
Overflow Capacity
Backup capacity the moment peak or a vendor slips.
- Surge support when your internal print shop hits peak
- Backup when your current supply vendor misses a delivery
- Coverage when quality drops or a capacity ceiling is hit
- Sustained velocity through AEP and open enrollment
Operational proof, not promises.
150,000 envelopes overnight. Kansas City by Tuesday morning.
A healthcare fulfillment team's vendor was going to miss a critical mail-drop. We produced 150,000 spec envelopes overnight and drove them cross-country with our own dedicated driver, on-site ahead of the mail-drop window.
Read the full case study →Same-day fulfillment during AEP peak.
How pre-positioned inventory turns "emergency" into "routine" for teams that opt in.
Read the full case study →Flexibility Under Pressure: 57,000 Kits in a Three-Week Window
A strategic partnership story about what a real backup vendor looks like when the operational stakes peak.
Read the full case study →HIPAA-compliant · BAA-ready · WBE · MBE · A+ (BBB Rating) · Broward CBE · 38 YEARS Multi-Generational Print & Fulfillment
Our Certificates
WBE (WBENC)
MBE (NMSDC)
HIPAA Compliant
CBE (Broward County)
A+ Rating (BBB)
Certified. Compliant. Trusted across the healthcare fulfillment ecosystem.
38 years family-owned. Direct executive access.
Gabriela Thierer founded TCGC Group in 2002. She started in the printing industry at age 12, and comes from three generations of print heritage. Today she leads the operation as CEO, taking every inquiry personally and staying directly accountable to every healthcare fulfillment partner TCGC serves.
“Some things you don't outgrow. You just get better at delivering them.”Book a discovery call →
Ready to stress-test your vendor bench before peak season?
Book a 30-minute working conversation with CEO Gabriela Thierer. No pitch deck. Just a working conversation about your fulfillment operation.