Reliability at Scale
Tens of millions of envelopes a year, produced to spec, on deadlines that cannot slip.
About
38 years. Three generations. One operation built for healthcare fulfillment.
TCGC Group is the operational supply partner for healthcare fulfillment teams, family-owned, HIPAA-compliant, WBE/MBE/CBE-certified.
TCGC Group serves as the operational print and mail supply partner behind millions of healthcare member communications each year. Through the country's leading BPO partners, our envelopes reach patients, plan members, and enrollees across major national and regional health plans.
We operate at enterprise scale, tens of millions of envelopes produced yearly, while running the operation the way a multi-generational family business runs: with direct executive access, personal accountability, and an operational discipline that has kept us on the vendor bench of the largest healthcare fulfillment operations in the country for decades.
The founder
Gabriela Thierer founded TCGC Group in 2002, shortly after immigrating to the United States from Argentina. She had been working in the printing industry since age 12, her family has been in print for three generations.
At TCGC, she brought that heritage into the American healthcare fulfillment ecosystem and built the operation around a specific belief: that at the enterprise buying level, family accountability and executive-led partnership are competitive advantages, not throwback traits.
38 years later, that thesis has held. TCGC is on the vendor bench of leading healthcare BPOs and member-services operations across the country, and Gabriela still takes every inquiry personally.
The arc
1989
Gabriela's family-print roots begin (three-generation heritage).
2002
Founded as The Corporate Graphic Center in South Florida.
2017
Rebranded from The Corporate Graphic Center to TCGC. Expanded into full-service healthcare fulfillment.
2020
Pandemic-era strategic partnerships expand kitting operation.
2024
Renewed HIPAA-compliance framework across operation.
2025
Executive-led repositioning as "the operational supply backbone for healthcare fulfillment teams."
2026
38 years multi-generational; serving fulfillment operations nationwide.
How we think
Flexibility Under Pressure
Healthcare fulfillment rarely runs the same order twice, and adapting to the ask is the job.
Executive-Led Partnership
When it matters you get the CEO directly, not a rotating account rep.
What we hold to
Family accountability
We treat every operational commitment like it's our family's name on it. Because it is. Multi-generational business means we're accountable for a longer arc than a quarterly earnings call.
Operational discipline
In healthcare fulfillment, discipline shows up as consistency. Millions of member communications flow through us each year without drama. That's the whole product.
Direct executive access
When it matters, our clients don't get a call center; they get the CEO. That access is not a marketing line; it's how the operation is structured.
Compliance by design
HIPAA compliance and BAA-readiness are built into every workflow, not bolted on. Chain-of-custody, encryption, physical security, and staff training are operational baseline.
Flexibility
Healthcare fulfillment rarely runs the same order twice. Multi-lot kitting, mixed materials, and custom specs on tight timelines are routine here. Adapting to the ask is the job, not the exception.
WBE (WBENC)
MBE (NMSDC)
HIPAA Compliant
CBE (Broward County)
A+ Rating (BBB)
Certified. Compliant. Trusted across the healthcare fulfillment ecosystem.
HIPAA-compliant · BAA-ready · WBE (WBENC) · MBE · A+ (BBB Rating) · Broward CBE · Woman-owned · Minority-owned · 38 years multi-generational