Privacy Policy

Owner and Data Controller

Thierer LLC
5400 S University Dr #208
Davie, FL 33328
Email: gthierer@tcgc.group

Privacy Policy

This Privacy Policy explains how TCGC (“we,” “us,” or “our”) collects, uses, stores, and protects personal data through tcgc.group (the “Website”).

By using this Website, you acknowledge the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal data that you voluntarily provide to us, as well as certain information collected automatically through your use of the Website.

Information you may provide directly

Depending on how you interact with the Website, we may collect:

• first name and last name
• email address
• phone number
• company name
• profession
• physical address
• city, state, county, country, and ZIP/postal code
• website
• any information you submit through forms, newsletter signups, surveys, or other communications

Information collected automatically

When you browse the Website, we may automatically collect:

• IP address
• browser information
• device information
• session statistics
• usage data
• pages visited and actions taken on the Website
• tracker and cookie-related information

How We Use Personal Data

We process personal data for the following purposes:

• to operate and maintain the Website
• to respond to inquiries and communicate with users
• to manage newsletters and marketing communications
• to measure website traffic and user engagement
• to improve website functionality and user experience
• to conduct advertising, remarketing, and audience measurement
• to manage lead generation forms and surveys
• to comply with applicable legal obligations
• to protect our legal rights and prevent misuse of the Website

Services We Use

We may use the following categories of services in connection with the Website:

Advertising

• LinkedIn Ads
• Google Ads Similar Audiences
• Google Ad Manager
• Facebook Lookalike Audience

Personal Data processed: Trackers; Usage Data

Analytics

• Google Analytics
• Google Analytics 4
• Google Ads Conversion Tracking
• Facebook Ads Conversion Tracking (Facebook Pixel)
• LinkedIn Conversion Tracking (LinkedIn Insight Tag)

Personal Data processed: browser information; device information; city; session statistics; Trackers; Usage Data

Contacting the User

• Mailing list or newsletter

Personal Data processed: city; company name; country; county; email address; first name; last name; phone number; profession; state; Trackers; website; ZIP/postal code

Heat Mapping and Session Recording

• Hotjar Heat Maps & Recordings

Personal Data processed: Trackers; Usage Data; other data described by the relevant service provider

Managing Contacts and Sending Messages

• Mailchimp

Personal Data processed: company name; country; email address; first name; last name; phone number; physical address; Trackers; Usage Data; and data communicated while using the service

Managing Data Collection and Online Surveys

• Facebook Lead Ads

Personal Data processed: city; company name; country; email address; first name; last name; phone number; and data submitted through forms

Remarketing and Behavioral Targeting

• LinkedIn Website Retargeting
• Google Ads Remarketing
• Google Ad Manager Audience Extension
• Facebook Custom Audience

Personal Data processed: Trackers; Usage Data; and, where applicable, email address

Methods of Processing

We take appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of personal data.

Personal data is processed using computers, digital platforms, and administrative procedures strictly related to the purposes described in this Privacy Policy.

Personal data may be accessed by authorized personnel involved in administration, sales, marketing, legal, and system administration, as well as by service providers and subcontractors that support the operation of the Website and related services.

Legal Basis for Processing

We may process personal data where one or more of the following applies:

• the user has provided consent;
• processing is necessary to perform a contract or take steps prior to entering into a contract;
• processing is necessary to comply with legal obligations;
• processing is necessary for our legitimate business interests, provided those interests do not override applicable privacy rights.

Data Processing Location

Personal data may be processed at our operating offices and in other locations where the service providers supporting the Website are located.

If data is transferred to another country, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable law.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• for the duration of a business relationship or contract;
• as needed to provide requested services or communications;
• as required to comply with legal, tax, accounting, or regulatory obligations;
• as necessary to protect our rights or resolve disputes.

Once retention is no longer necessary, personal data will be deleted or securely disposed of.

Advertising and Tracking Choices

Users may opt out of certain interest-based advertising through the settings and opt-out tools made available by the relevant advertising platforms.

In addition, users may use industry opt-out tools such as:

• YourOnlineChoices (EU)
• Network Advertising Initiative (US)
• Digital Advertising Alliance (US)
• DAAC (Canada)
• DDAI (Japan)

Mobile users may also use device settings or applications such as AppChoices to manage advertising preferences.

SMS and Mobile Data Notice

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

User Rights

Depending on applicable law, users may have the right to:

• access the personal data we hold about them;
• request correction of inaccurate data;
• request deletion of personal data;
• object to certain processing activities;
• restrict certain processing activities;
• withdraw consent where processing is based on consent;
• request a portable copy of their data where applicable;
• lodge a complaint with a competent data protection authority.

To exercise any of these rights, users may contact us using the contact information listed below.

How to Exercise Your Rights

Any privacy-related request may be submitted to:

Thierer LLC
5400 S University Dr #208
Davie, FL 33328
Email: gthierer@tcgc.group.com

We may request information necessary to verify the identity of the requester before responding.

Additional Information About Data Collection and Processing

Legal Compliance and Protection

We may use personal data where necessary to comply with legal obligations, respond to lawful requests, protect our legal rights, or address misuse of the Website.

System Logs and Maintenance

For operation and maintenance purposes, the Website and supporting platforms may collect system logs and technical data, such as IP addresses and related usage information.

Additional Information

If any part of this Privacy Policy does not address a specific processing activity, users may contact us for further information.

Do Not Track

This Website does not currently respond to “Do Not Track” browser signals. Users should review the privacy settings and opt-out tools offered by the specific platforms and services used on the Website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.

Users are encouraged to review this Privacy Policy periodically.

California Privacy Notice

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

• know what categories of personal information we collect;
• request access to specific pieces of personal information;
• request deletion of personal information, subject to legal exceptions;
• request correction of inaccurate personal information;
• opt out of certain uses of personal information where required by law;
• not be discriminated against for exercising your privacy rights.

To submit a privacy request, please contact us using the contact information provided in this Privacy Policy.

We will respond in accordance with applicable law and may request information to verify your identity before processing your request.

Virginia Privacy Notice

If you are a Virginia resident, you may have rights under applicable Virginia privacy laws, including the right to:

• confirm whether we process your personal data;
• access your personal data;
• correct inaccuracies in your personal data;
• delete personal data;
• obtain a copy of your personal data in a portable format where applicable;
• opt out of certain processing activities as provided by law.

To exercise these rights, please contact us using the contact information provided in this Privacy Policy.

Definitions

Personal Data

Any information that identifies or can reasonably be linked to an individual.

Usage Data

Information collected automatically through the Website, including technical and behavioral information such as IP address, browser type, pages visited, time spent on pages, and device data.

User

Any individual using this Website.

Data Processor

A person or entity that processes personal data on behalf of the Owner.

Data Controller / Owner

The person or entity that determines the purposes and means of processing personal data. For this Website, the Owner is Thierer LLC.

Cookies and Trackers

Technologies used to store or access information on a user’s device and to monitor user activity across the Website.

Contact Information

Thierer LLC
5400 S University Dr #208
Davie, FL 33328
Email: gthierer@tcgc.group