Medicare ANOC and EOC printing
We print Annual Notice of Change and Evidence of Coverage documents from your approved, print-ready files and mail them on your schedule. Your team owns the content and its CMS review. We own production and the drop.
Medicare and AEP member mailings
Medicare AEP member mailings and Medicare Advantage kit fulfillment
Medicare Advantage plans and the healthcare BPOs that serve them run their heaviest print and fulfillment calendar around AEP, October 15 to December 7. TCGC prints ANOC, EOC and plan booklets, builds AEP sales kits, produces spec envelopes and welcome letters with member ID cards, and builds welcome kits as a spec-matched second seat beside your primary vendor. We adapt to what each client needs and make it happen. Your spec, your formats, your timeline.
AEP Oct 15 to Dec 7 · 1,100 AEP sales kits just delivered for a healthcare BPO partner's enrollment season, with a 48-hour turnaround · 3+ million spec envelopes last AEP · 57,000 kits from idea to fulfillment in 3 weeks · HIPAA-compliant · Ships nationwide
The operational supply backbone for healthcare fulfillment teams.
Orders that cannot go wrong. Overflow capacity when peak hits. Strategic partnership when stakes are high.
RELIABILITY
Orders that cannot go wrong. Tens of millions of envelopes produced yearly.
SPEED
We produce and deliver in record time.
Same-Day turnaround available for spec-matched work already in the plant.
FLEXIBILITY
We adapt to what each client needs and make it happen. Your spec, your formats, your timeline.
We go above and beyond to make sure our clients' needs are solved. Every job, every deadline, every time.
Why TCGC: when the AEP calendar tightens, you need a seat that already holds your spec, not a vendor you met that week.
Medicare AEP member mailing fulfillment, built around your spec
Medicare AEP member mailing fulfillment is the printing, assembly and mailing of the ANOCs, EOCs, plan booklets, AEP sales kits, envelopes, welcome letters with member ID cards and kits a Medicare Advantage plan sends around AEP, October 15 to December 7. TCGC does this work as a spec-matched second seat beside your primary vendor, under HIPAA-compliant processes.
Moving a primary vendor in the middle of AEP is a risk most plans should not take, and we do not ask you to. Keep your primary. Sit us on the spec. We adapt to each program: we match your existing envelope, letter, carrier and kit spec, run your formats, and work to your drop calendar. Give us a planned share of the drop, or keep us on the bench for rush, overflow and backup alongside your primary vendor. When the primary misses a date or hits a capacity ceiling, the work moves to a seat that is already set up.
What we produce for the AEP calendar
Plan booklets
Plan booklets for current and new members, printed and finished to your spec and mailed with the rest of the member package or shipped in bulk.
AEP Sales Kits
AEP Sales Kits help Medicare Advantage plans and their BPO partners enroll new members during AEP. We build each kit to your spec and fulfill fast. 1,100 AEP sales kits just delivered for a healthcare BPO partner's enrollment season, with a 48-hour turnaround.
Spec envelopes for AEP and open-enrollment drops
Custom, security and window envelopes matched to the envelope you mail today. Last AEP we produced 3+ million spec envelopes. Envelope supply behind millions of member communications each year.
Welcome letters with member ID cards
New-member welcome letters with member ID cards, printed on perforated stock or in other formats per client spec, matched to your letter and envelope spec.
Welcome kits and multi-item kits
Kitting and inserting to your spec: welcome letter with member ID card, plan materials, inserts, carrier and outer envelope. Shipped in bulk or direct to members.
Member letters and EOBs
Member letters and EOBs produced and mailed under HIPAA-compliant processes. Member and patient letters
Overflow, backup and rush
Any of the above, on your spec, when the primary is full or a drop is at risk. Overflow and backup
Medicare Advantage kit fulfillment
Medicare Advantage kit fulfillment is assembling and shipping member kits to the plan's spec: a welcome letter with the member ID card, plan booklets and inserts, a carrier and an outer envelope, shipped in bulk or direct to members. TCGC builds kits from idea to fulfillment. 57,000 kits from idea to fulfillment in 3 weeks.
That program ran in four segmented lots, with multiple items per kit and a personalized letter, for a partner delivering to a health plan's members. We plan the kit with your team, match every component to spec and run the lots on your calendar. Read the case study · Full-service fulfillment
The AEP calendar, from a production seat
The key Medicare Advantage mail dates: ANOC to current members by September 30; EOC, formularies and provider directories by October 15; AEP from October 15 to December 7; coverage starting January 1. New-member ID cards are due within 10 calendar days of CMS enrollment confirmation or by the last day of the month before the effective date, whichever is later (42 CFR 422.2267).
By September 30
The ANOC must reach current members. Envelope stock for the season should already be on the floor, and your second seat should already hold your spec.
By October 15
The EOC, formularies and provider directories go to current members, in hard copy or as a notice of online access (42 CFR 422.2267). AEP opens the same day.
October 15 to December 7
AEP. Enrollment mail and member communications peak, and every vendor on your bench runs at full load. This is when a missed date costs the most.
December into January
Coverage chosen during AEP starts January 1, so new-member welcome letters, member ID cards and welcome kits run on hard dates.
Where we fit
Spec-matched before October. Pre-positioned stock if you opt in, with 1-2 hour ship windows for programs with pre-positioned inventory (pre-cleared clients, regional delivery range applies). Overflow, backup and rush when the primary is full.
Proof from the bench
- Last AEP we produced 3+ million spec envelopes.
- 1,100 AEP sales kits just delivered for a healthcare BPO partner's enrollment season, with a 48-hour turnaround.
- 150,000 envelopes produced overnight and driven to Kansas City by our own driver. Read the case study
- 57,000 kits from idea to fulfillment in 3 weeks. Read the case study
- 1-2 hour ship windows for programs with pre-positioned inventory (pre-cleared clients, regional delivery range applies). Read the case study
- Tens of millions of envelopes produced yearly. Millions of sheets.
- Family print since 1989. Three generations of print heritage.
HIPAA-compliant processes.
We sign a BAA before any PHI file moves. Envelope-only and other work without PHI needs no BAA, so it can start sooner. Files move by encrypted transfer after the BAA is signed. Every job carries documented chain of custody, and our HIPAA printing and fulfillment run in-house. Healthcare print and mail · What HIPAA-compliant print and mail actually means
What we do not do
- We do not ask you to replace your primary vendor during AEP.
- We do not write or review your member content or CMS materials. We produce and mail the approved, print-ready file.
Get a second seat on your AEP bench
- Call. 30 minutes with CEO Gabriela Thierer. Bring the spec, not the member file.
- Spec match. A physical match against the envelope, letter, booklet, carrier or kit you mail today.
- BAA, when the work carries PHI.
- First lot. Prove the piece and the drop.
- Standing release, planned share or pre-positioned stock, so the next rush is production, not onboarding.
If AEP is already open and a drop is at risk, call 954.838.9318. The peak-season vendor bench checklist · Four ways a print vendor fails during AEP
Medicare AEP mailing and kit fulfillment questions
When does Medicare AEP run?+
The Medicare Annual Enrollment Period runs October 15 to December 7, 2026. Coverage chosen during AEP starts January 1, 2027, which sets the date for new-member welcome letters, member ID cards and welcome kits.
Can you take a planned share of our AEP drop, or only overflow?+
Both. We adapt to what each client needs and make it happen. Your spec, your formats, your timeline. Once your spec is matched and a first lot has run, we can carry a planned share of the drop, or stay on the bench for overflow, backup and rush alongside your primary vendor. Tens of millions of envelopes produced yearly.
Do you print Medicare ANOC, EOC and plan booklets?+
Yes. We print ANOC, EOC and plan booklets from your approved, print-ready files and mail them under HIPAA-compliant processes. Your plan owns the content and its CMS review.
Do you produce welcome letters with member ID cards?+
Yes. We produce welcome letters with member ID cards, printed on perforated stock or in other formats per client spec, matched to your letter and envelope spec.
Do you assemble Medicare Advantage welcome kits?+
Yes. We assemble kits to your spec, with kitting and inserting, and ship them in bulk or direct to members. 57,000 kits from idea to fulfillment in 3 weeks.
Is it too late to add a second vendor once AEP has started?+
No, it's not. Call 954.838.9318 with the piece, the quantity and the drop date. Same-Day turnaround available for spec-matched work already in the plant.
Do you sign a BAA?+
Yes, when the file carries PHI. We run HIPAA-compliant processes and sign the BAA before any PHI file moves. Envelope-only work does not need one.
Do you review our mailings for CMS compliance?+
No. Your plan owns the content and its CMS review. We produce and mail the approved, print-ready file.
Which organizations is this for?+
Medicare Advantage plans, including D-SNP plans, regional health plans, and the healthcare BPOs and member services teams that run member mail and kit programs on a calendar.
Put a second seat on your AEP bench.
30 minutes with CEO Gabriela Thierer. No pitch deck. Bring the spec, not the member file.